At Fresh Farmse, we want you to be completely satisfied with your purchase. If you have any concerns about the quality or condition of our products, please read our refund and returns policy below.
1. Returns
We accept returns for items that are damaged, defective, or do not meet your expectations. If you receive a product that falls into one of these categories, please contact us within [number of days, e.g., 7 days] of receiving your order. To initiate a return, please email us at contact@freshfarmse.com with your order number and a description of the issue.
Please note the following conditions for returns:
- The item must be in its original packaging.
- You must provide proof of purchase.
- The item must be unused and in the same condition as you received it.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment.
2. Refunds
If you are not satisfied with your purchase and would like a refund, please contact us within [number of days, e.g., 30 days] of receiving your order. To request a refund, please email us at contact@freshfarmse.com with your order number and the reason for the refund.
Please note the following conditions for refunds:
- The item must be in its original packaging.
- You must provide proof of purchase.
- The item must be unused and in the same condition as you received it.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at contact@freshfarmse.com with your order number and details about the product.
4. Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any further questions or concerns about our refund and returns policy, please feel free to contact us at contact@freshfarmse.com.
